Connect mouse and keyboard after battery change

[Dawnyell]

I need to reconnect my mouse and key board to my all in one desk top after changing batteries 

[Raj_05]

Hi @Dawnyell,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To reconnect your wireless mouse and keyboard to your HP All-in-One desktop after changing the batteries, follow these steps.

Check the Power

• Ensure both the mouse and keyboard are powered on. Look for a power switch, if available, or check that the batteries are installed correctly.

Reconnect the Devices

Using the USB Receiver:

• If your mouse and keyboard use a USB receiver (dongle), make sure it's plugged into a USB port on your desktop.
• Press the connect button on the USB receiver, if applicable. This is usually found on the receiver itself.

Pairing the Mouse and Keyboard:

• For Bluetooth Devices:
  1. On your desktop, go to Settings > Devices > Bluetooth & other devices.
  2. Make sure Bluetooth is turned on.
  3. Click on Add Bluetooth or other device and select Bluetooth.
  4. Follow the prompts to pair your mouse and keyboard.
• For Wireless Devices:
  1. Locate the connect button on your mouse and keyboard.
  2. Press the connect button on the keyboard, then on the mouse, allowing them to establish a connection with the USB receiver.

Test the Connection

• Move the mouse and press keys on the keyboard to ensure they are functioning properly.

Troubleshooting (if needed)

• If the devices still do not connect:
  • Try restarting your computer.
  • Check for any interference from other wireless devices.
  • Ensure that the devices are within range of the USB receiver.

Note:

• Make sure the drivers for your mouse and keyboard are up to date. You can check for updates in Device Manager.
• If the devices have specific software (like Logitech Unifying Software), make sure it is installed and configured properly.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support