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‎02-24-2022 01:53 PM

HP Recommended
Product: Inkjet 8720
Operating System: Microsoft Windows 10 (64-bit)

I have my printer connected to my desktop computer with a cable. Now I am getting messages that I need to connect it wirelessly. Can I use BOTH wireless and cable connections? I connected it with a cable because it frequently went offline. Also, I would like a link for instructions to set up a network. I have an HP laptop, desktop and printer.

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2 REPLIES 2

‎02-24-2022 10:23 PM

HP Recommended

@Florian90 

 

You should be able to use BOTH ways: USB cable or wireless.

 

Regards.

BH
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‎02-25-2022 12:39 PM

HP Recommended

@Florian90 -- are you using the "HP Instant Ink" program? That may require that your HP printer have a WiFi connection to your cable-modem, so that it can "call home" when the ink in your printer is about to be depleted, and new ink will be shipped to you.  Also, HP Instant Ink counts the number of printed pages, to enforce the "cap" on pages that you can print, at the price-level of your contract.

 

Why is your printer going "offline"? Is it going to "sleep", after a long period of non-usage?

 

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