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‎02-23-2022 03:23 AM

HP Recommended
Product: HP ZBook 15 Base Model Mobile Workstation
Operating System: Other

I can't connect my headphones "JBL-UA Project Rock True Wireless" as a password is required, and neighter 0000 nor 1234 works.
I've done all troubleshooting I can, updated everything I can think of, and had endless contact with the manufacturer of the headphones.
All ohter devices I've connected via bluetooth has not been a problem.
See pictures.
Greatful for all help as I prefer using PC to mobile phone due to my eyesight.
L.
Bluetooth lägg till---.PNGBluetooth och andra enheter.PNGEnhet UA.PNGEnhet UA--.PNG

Category:
3 REPLIES 3

‎02-23-2022 10:12 PM

HP Recommended
@Levanu wrote:

I can't connect my headphones "JBL-UA Project Rock True Wireless" as a password is required, and neighter 0000 nor 1234 works.

@Levanu 

 

Please ask JBL what is its number ? Number acts like a password to allow them to "talk". Without a right number, computer can't connect. 

 

Regards.

BH
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‎02-24-2022 01:17 AM

HP Recommended

Well, they only advised me to try 0000 or 1234...
They could not offer any other solution.

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‎02-25-2022 10:12 AM

HP Recommended

Just a guess here...

 

Many BlueTooth devices have a certain button sequence that places them into "pairing mode".  Does your headphones specifiy this need?

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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