cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Jerome4
New member
1 0 0 0
Message 1 of 2
197
Flag Post

Connecting to 5ghz network

HP Recommended
HP 24-g027c
Microsoft Windows 10 (32-bit)

Trying to connect to 5ghz network connection. Not showing in list of networks. Shows up on phones and tablets but not desktop computer. Anyone have this issue and what, if anything, you did about it?

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
138,157 91,667 21,332 28,410
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

Below is the link to the product specs page for your PC.

 

https://support.hp.com/in-en/document/c05146499

 

According to the specs, your PC has a single band wifi N card with Bluetooth.

 

Dual band wireless N cards have suffixes that end in abgn or agn.

 

There is nothing wrong with your PC.

 

You have the option of either purchasing an external dual band USB wifi adapter and just use the internal card for bluetooth, or you can replace the internal card with this model...

 

Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.

 

You can find this model on eBay, or Ali Express,

 

https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15

 

The card will have the same throughput as the 8723DE on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band, it will have a max throughput of 433 MBPS when you have an AC router with an excellent wifi signal strength.

 

Below is the link to the service manual which should be able to help you open up the PC.

 

There is no procedure for how to remove and replace the wifi card.

 

http://h10032.www1.hp.com/ctg/Manual/c05145045

 

Here is a video for how to replace a typical wifi card such as the one your PC comes with...

 

https://www.youtube.com/watch?v=jd78uTVKAVo

Learn how to remove and replace the wireless module for HP Notebook - 15-da0000, HP Notebook - 15-db0000, HP 250 and 255 G7 Notebook PCFor other helpful vide...
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation