Connecting wireless keyboard and mouse

[Edenatc]

I can not get my wireless keyboard or mouse to connect to my desktop 

[Raj_05]

Hi @Edenatc,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Here are steps to help you connect a wireless keyboard and mouse to your HP desktop.

Check the Wireless Connection Type

Wireless keyboards and mice usually connect in one of two ways:

• USB Receiver/Dongle: Most wireless devices come with a small USB dongle.
• Bluetooth: Some wireless devices connect directly via Bluetooth.

For USB Dongle Wireless Keyboard/Mouse

• Insert the USB dongle into an available USB port on your HP desktop.
• Turn on the keyboard/mouse using the power switch (if they have one).
• Wait for your desktop to automatically recognize the devices. This may take a few moments.

For Bluetooth Wireless Keyboard/Mouse

• Ensure Bluetooth is enabled on your HP desktop:
  1. Go to Settings > Devices > Bluetooth & other devices.
  2. Make sure Bluetooth is turned on.
• Put the keyboard/mouse into pairing mode (refer to the device's manual for instructions).
• On your desktop, click Add Bluetooth or other device, choose Bluetooth, and select your keyboard/mouse from the list.
• Complete the pairing process as prompted.

Replace or Check the Batteries

If the keyboard or mouse is not responding, ensure the batteries are not depleted or improperly installed.

Update Drivers

• Ensure your desktop has the latest drivers for USB ports or Bluetooth.
• Go to Device Manager > Bluetooth or Mice and other pointing devices to update drivers.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support