Connecting wireless keyboard and mouse

[Dee777]

There is no dongle in box. How do I connect my wireless keyboard and mouse!

[Rachel571]

Hi @Dee777 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To connect a wireless keyboard and mouse to your computer, you typically need a USB receiver (dongle) or Bluetooth depending on how your devices communicate. Here's a step-by-step guide to connect both types of wireless keyboards and mice:

1. Wireless Keyboard and Mouse with USB Receiver

These devices usually come with a small USB receiver (dongle) that you plug into your computer. Follow these steps:

Steps to Connect Wireless Keyboard and Mouse:

1. Insert the USB Receiver:
   • Plug the USB receiver (dongle) into an available USB port on your computer (laptop or desktop).
2. Power On the Devices:
   • Turn on both the wireless keyboard and wireless mouse. There should be a power switch on both devices. Make sure they are powered on.
3. Wait for Connection:
   • The computer should automatically recognize the devices once you’ve plugged in the USB receiver and powered them on.
   • You may see a notification or your computer may automatically install the necessary drivers for the devices.
4. Test the Devices:
   • Once connected, test the keyboard and mouse by typing and moving the mouse to see if they work properly.

Troubleshooting:

• If the devices don’t work immediately, try restarting your computer while the USB receiver is plugged in.
• Try different USB ports: If your devices still don’t work, try plugging the receiver into a different USB port.
• Check the batteries: Make sure the batteries in both the keyboard and mouse are not depleted.

2. Wireless Keyboard and Mouse with Bluetooth

If your wireless keyboard and mouse use Bluetooth to connect, your computer must have Bluetooth capability (either built-in or via a Bluetooth adapter).

Steps to Connect Bluetooth Keyboard and Mouse:

Turn On Bluetooth on Your Computer:

• On Windows: Go to Settings > Devices > Bluetooth & other devices and toggle Bluetooth to On.
• On Mac: Go to System Preferences > Bluetooth, and ensure Bluetooth is turned on.

Make the Devices Discoverable:

• Turn on your wireless keyboard and mouse. You may need to press a connect or pairing button on the devices (check the manual for specific instructions).
• The device should enter pairing mode, which will make it discoverable by your computer.

Pair the Devices:

• On Windows: In the Bluetooth settings, click Add Bluetooth or other device, select Bluetooth, and wait for your keyboard and mouse to appear in the list. Select each one and follow any on-screen instructions.
• On Mac: In the Bluetooth menu, click Connect next to the keyboard and mouse when they appear in the list.

Test the Devices:

• Once the keyboard and mouse are successfully paired, test them by typing and moving the mouse to ensure they are working.

Troubleshooting:

• Ensure Bluetooth is enabled on your computer and the devices are within range.
• Reboot both your computer and devices if they fail to connect.
• Check batteries in the keyboard and mouse.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support