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HP Recommended
Pavilion x360
Microsoft Windows 10 (32-bit)

I can connect to the internet on this network but my laptop will not connect.  The network icon in the task bar indicates that I’m  connect to the internet but if I run HP diagnostics it says the DNS server is not responding. I’ve tried forgetting the connections ars restarting but no luck. Any help. 

1 REPLY 1
HP Recommended

@BillRay1

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

I recommend you follow the below steps to connect to your wireless connection automatically.

  1. Right-click on the Network icon in the taskbar.
  2. In the drop-down menu, click Open Network and Sharing Center.
  3. It will show your current connect connections. Click on your WiFi connection.
  4. Within the new window that appears, click on Wireless Properties.
  5. Under the Connection tab, choose to Start this connection automatically.
  6. Reboot the computer and check if it works.

If you continue facing the issue, follow the below steps and test.

Forget your WiFi network and then reconnect to it

 

If a simple glitch or bug is causing your computer to not connect to a saved WiFi network automatically, the following is bound to work for you:

Click on the WiFi icon in the taskbar.

  1. Click on Network Settings
  2. Under the Wireless Network Connection section, choose Manage Wi-Fi Settings. Then from under Manage Known Networks, Click the name of your wireless network and choose Forget.
  3. Restart your computer. Click on the WiFi icon in the taskbar and click on your WiFi network from the list of available networks.
  4. Make sure that you check the Connect automatically. Click on Connect.
  5. Enter the security code for the network. Once your computer connects to the network, its memory should be refreshed and it should connect to the network automatically even after shutdowns and restarts.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.