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‎03-27-2017 11:28 PM

HP Recommended
Product: HP PAVILLION NOA31AAR
Operating System: Microsoft Windows 10 (64-bit)

HELLO

When accessing my WPS  to compose a letter. An Alert showed I have OUTDATED Drivers in my Windows 10.  I don't understand this. If I didn't receive Alerts I would never know I would have anything "Outdated" I would assume HP Support would send me an Alert regarding this.

Thank You

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-28-2017 05:26 AM

HP Recommended

Hi:

 

If you are getting any popup alerts regarding needed updated drivers, then most likely it is malware that is doing that.

 

Run a virus scan of your PC, and/or ignore any driver alerts unless they come from Microsoft Windows Update or the HP Support Assistant (if you have that program installed on your PC).

View solution in original post

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1 REPLY 1

‎03-28-2017 05:26 AM

HP Recommended

Hi:

 

If you are getting any popup alerts regarding needed updated drivers, then most likely it is malware that is doing that.

 

Run a virus scan of your PC, and/or ignore any driver alerts unless they come from Microsoft Windows Update or the HP Support Assistant (if you have that program installed on your PC).

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