cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
ToniK
Level 2
37 5 0 1
Message 1 of 2
500
Flag Post

Solved!

DRIVERS

HP Recommended
HP PAVILLION NOA31AAR
Microsoft Windows 10 (64-bit)

HELLO

When accessing my WPS  to compose a letter. An Alert showed I have OUTDATED Drivers in my Windows 10.  I don't understand this. If I didn't receive Alerts I would never know I would have anything "Outdated" I would assume HP Support would send me an Alert regarding this.

Thank You

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,498 65,062 22,088 34,012
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If you are getting any popup alerts regarding needed updated drivers, then most likely it is malware that is doing that.

 

Run a virus scan of your PC, and/or ignore any driver alerts unless they come from Microsoft Windows Update or the HP Support Assistant (if you have that program installed on your PC).

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,498 65,062 22,088 34,012
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

If you are getting any popup alerts regarding needed updated drivers, then most likely it is malware that is doing that.

 

Run a virus scan of your PC, and/or ignore any driver alerts unless they come from Microsoft Windows Update or the HP Support Assistant (if you have that program installed on your PC).

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation