• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎06-25-2026 12:05 PM

HP Recommended

Hello, for the last 2 weeks my HP Desktop’s Wifi keeps dropping.  I already called my internet carrier T-Mobile.  My gateway is fine (I have 4 bars).  I have Windows 11. 

I will be working on my desktop, step away to either get coffee or use the restroom.  When I return my desktop Wifi is disconnected.  I then need to go to Network & Internet Settings, click on WiFi, then select Show Available Network to re-engage my Wifi. This happens all day long. Can you please help me fix this.   

Category:
Reply
1 REPLY 1

‎06-25-2026 12:18 PM

HP Recommended

Hi:

 

What model Wi-Fi adapter does your PC have?

 

You can find that information by going to the device manager, click to expand the Network Adapters device manager category.

 

The first thing to try is if your PC's Wi-Fi adapter has a power management tab in the device manager, would be to uncheck the 'Allow the computer to turn off this device to save power.'

 

The other option would be to update the driver if necessary.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.