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Lilyoyo
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Desktop doesnt want to connect to wifi saying i need an ethernet cable

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I left my computer on and went to go eat for 20 minutes all working fine, I then come back to continue working on my homework and it has no network connections at all, not my home wifi or neighbor wifi is showing up. I troubleshooted my computer to see what was wrong and it said i needed an ethernet cable when I never needed one. The wifi section in settings doesn't show up as well.I need this computer to work because of quarantine and that I have homework daily. Please help.

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praveen196
HP Support Agent
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Message 2 of 2
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@Lilyoyo Welcome to HP Community!

 

I understand that you are facing issue wifi connectivity.

 

Do not worry. I will try to fix the issue.

 

Here's a guided troubleshooter that will help fix this issue: Click here 
 

Try these steps: 

 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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