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HP Recommended
Microsoft Windows 11

I want to know about the product. some vender one product supplied me in which serial no. 8cc2241xdb and model hp all in one pc27-ca1142 in is written. On  checking the stated sr.no. in HP support, it is found that stated sr.no. is matched with model Hp all in one PC27 ca-1000i. Please clarify the same.

1 REPLY 1
HP Recommended

Hi:

 

The Hp all in one PC27 ca-1000i is the general model series.

 

When you enter the serial number you posted in the HP parts surfer website, it is indeed a hp all in one pc27-ca1142in

 

HP PartSurfer

 

You can see the product number -- 686T9PA

 

When you look up the specs for that product number, you get the specific model number of your PC:

 

HP Pavilion 27-ca1142in AiO PC Product Specifications | HP® Customer Support

 

Nothing to be concerned about.

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