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‎03-28-2023 07:36 AM

HP Recommended
Product: HP ENVY 27 inch AiO Desktop PC 27-cp0000i (4E0F8AV)
Operating System: Microsoft Windows 11

I recently bought a new HP Envy 27 AIO PC-cp0000i, and I am disappointed with the Realtek8822 card's performance. The new product replaces my 2016 AIO Envy 27-b206na, and I note that it has the same Realtek8822. Has nothing changed in 7 years at HP?

My other AIO (a 34" beauty!) boasts a Realtek8852AE card. That computer gives the user the ability to switch off the use of the 2.4GHz wifi in favour of the 5.2GHz signal - and the much better reception in our house! 

Instead, this 'old' Realtek8822 card's software will only allow the preferred option of one or other wifi signal. The result, regardless of what is asked, is it always wants to go for the 2.4GHz signal.  The only solution seems to be to disable the 2.4GHz at the hub. Very disappointed with this product.

Category:
3 REPLIES 3

‎03-28-2023 08:58 AM

HP Recommended

hi

indeed, very little devolution for wifi cards until now, with the appearance of wifi 6!
I have an older card it seems to me
Rtl8821ce, some choice is available from the driver settings !

to be seen depending on the driver installed
I noticed that the options can vary from one driver version to another
currently i have this

wifi 2.5 5.2.gif

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎03-29-2023 09:52 AM

HP Recommended

Thank you, but just the same drop-down options for me.

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‎03-29-2023 10:15 AM

HP Recommended

ok, so you tried the preference options here, it doesn't work?
sorry, i don't use wifi, i can't check

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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