• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-05-2021 02:43 PM - last edited on ‎01-06-2021 11:18 AM by Retired

HP Recommended
Product: [Personal Information Removed]
Operating System: Microsoft Windows 7 (64-bit)

Hi, I have an hp desktop serial number is  [Personal Information Removed]. My machine has windows 7 on it. I understand that windows 7 isn’t supported anymore. My father had installed a wireless board and it worked fine then. I can’t afford to upgrade the os at this time and I’ve had to reload the os because of it crashing. I restored it thru the recovery partition and it wasn’t updated with all the latest drivers. The wireless antennae has no writing on it so I have no clue where to find it. I went on hp’s support website and it won’t recognize my os because it’s windows 7. Is there a way to recover or find the driver for the antennae. Any help would be greatly appreciated. .maybe there’s a generic driver that would work. 
thank you.

1 REPLY 1

‎01-05-2021 02:47 PM

HP Recommended

Hi:

 

Go to the device manager and post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.   That is what Windows labels a wifi adapter when it needs the driver installed.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.