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‎01-05-2021 02:43 PM - last edited on ‎01-06-2021 11:18 AM by Retired

HP Recommended
Product: [Personal Information Removed]
Operating System: Microsoft Windows 7 (64-bit)

Hi, I have an hp desktop serial number is  [Personal Information Removed]. My machine has windows 7 on it. I understand that windows 7 isn’t supported anymore. My father had installed a wireless board and it worked fine then. I can’t afford to upgrade the os at this time and I’ve had to reload the os because of it crashing. I restored it thru the recovery partition and it wasn’t updated with all the latest drivers. The wireless antennae has no writing on it so I have no clue where to find it. I went on hp’s support website and it won’t recognize my os because it’s windows 7. Is there a way to recover or find the driver for the antennae. Any help would be greatly appreciated. .maybe there’s a generic driver that would work. 
thank you.

1 REPLY 1

‎01-05-2021 02:47 PM

HP Recommended

Hi:

 

Go to the device manager and post the hardware ID for the device you see listed in the device manager labeled as a Network Controller.   That is what Windows labels a wifi adapter when it needs the driver installed.

 

Use this guide for how to find the hardware ID for a device...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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