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HP Recommended
Z200 SFF Workstation
Other

Hi, so I have this PC which is a HP Z200 Small Form Factor Workstation. Had nothing on it and put a fresh install of Windows 7 32-bit. I  have no internet access and have checked the Device Manager so the follwing are missing:

 

1) Ethernet Controller

2) PCI Serial Port

3) PCI Simple Communications Device 

 

I have tried the drivers available in the HP support website but neither of them seem to work 

 

Any help is appreciated thanks

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Since the driver I posted didn't work, use the one directly from Intel.

 

The 2nd file down on the left side of the page is for 64 bit.

 

https://downloadcenter.intel.com/download/18713/Ethernet-Intel-Network-Adapter-Driver-for-Windows-7-

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

For the ethernet controller, did you use this driver?

 

This package contains the driver for the Intel PRO/1000 PT, Intel Gigabit CT Desktop, and HP NC360T Dual-Port Network Interface Cards in the supported workstation models. This package works with the Microsoft Windows 7 Operating Systems.

 

http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52443.exe

 

The other two devices need this one driver...

 

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for the Intel Active Management Technology (AMT) in supported workstation models that are running a supported operating system. This software is part of the Intel Digital Office Initiative.

 

http://ftp.hp.com/pub/softpaq/sp56501-57000/sp56816.exe

 

Now if the above ethernet driver doesn't work, please post the hardware ID for the ethernet controller, so I can figure out who makes it, and what model it is.

 

Use this guide for how to find the hardware ID...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

Unfourtunately the first link does not work (even when trying from the support website) as I a Error:

 

The requested URL /pub/softpaq/sp52001-52500/sp52443.exe was not found on this server

 

 

 

The hardware ID's for the Ethernet Controller are:

 

- PCI\VEN8086A&DEV_10EF&SUBSYS_304A103C&REV_05

- PCI\VEN8086A&DEV_10EF&SUBSYS_304A103C

- PCI\VEN8086A&DEV_10EF&CC_020000

- PCI\VEN8086A&DEV_10EF&CC_0200

HP Recommended

Hi:

 

Since the driver I posted didn't work, use the one directly from Intel.

 

The 2nd file down on the left side of the page is for 64 bit.

 

https://downloadcenter.intel.com/download/18713/Ethernet-Intel-Network-Adapter-Driver-for-Windows-7-

HP Recommended

Thanks that has worked so I can use the internet now 

 

 

HP Recommended

You're very welcome.

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