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‎03-15-2019 04:05 PM

HP Recommended
Product: Pavilion 9150
Operating System: Microsoft Windows 10 (64-bit)

error message as indicated in "problem"  Eithernet works on laptop but not desktop.  so Router appears to be OK.  tried various suggestions on you-tube and G search  No luck 

2 people had the same question
2 REPLIES 2

‎03-16-2019 04:33 AM

HP Recommended

Hi

So it is a desktop?

The IP address is either set manually by you, or is assigned (by the router usually).

 

You want some basic numbers...

C:\>ipconfig

Windows IP Configuration

Ethernet adapter Ethernet:

IPv4 Address. . . . . . . . . . . : 192.168.0.31
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.0.1

 

Eth IPv4.png

 

If in doubt please ask.

 

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‎03-19-2019 10:33 AM

HP Recommended

i ran the ipconfig and only got Media is disconnected.  I'm plugged into the router.

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