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‎02-07-2020 03:04 AM

HP Recommended
Product: HP desktop pc
Operating System: Microsoft Windows 7 (64-bit)

Hi I'm looking for help with error (Code 28) PCI drivers not found for my PC. I cannot connect to the Internet via Ethernet cables as drivers are not installed. Can you help please?

Hardware Ids  

 PCI/VEN_8086&DEV_10EF&SUBSYS_304A103C&REV_05   

 PCI/VEN_8086& DEV_10EF&SUBSYS304A103C                                                    

 PCI/VEN_ 8086&DEV_10EF&CC_020000

 PCI/VEN_8086&DEV_10EF&CC_0200                                                   

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-07-2020 07:12 AM

HP Recommended

Hi, @Lrd-L 

 

The hardware ID you posted decodes to an Intel 82578DM Gigabit Network adapter.

 

Use the latest driver for that directly from Intel.

 

https://downloadcenter.intel.com/download/18713/Ethernet-Intel-Network-Adapter-Driver-for-Windows-7-

 

The W7 x64 is the first one at the top left side of the webpage.

View solution in original post

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4 REPLIES 4

‎02-07-2020 06:15 AM - edited ‎02-07-2020 08:12 AM

HP Recommended

Hi

Need product number !

you can try this :

ftp://ftp3.hp.com/pub/softpaq/sp70501-71000/sp70560.exe

SOFTPAQ FILE NAME: SP70560.exe

OPERATING SYSTEM(S):
Microsoft Windows 7 64-bit
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Ultimate 64 Edition

DEVICES SUPPORTED:
Intel Tabor III
Intel PRO 1000 GT
Intel PRO 1000 PT
HP NC360T Dual Port
Intel CT Gigabit NIC
WG82578DM
Intel 10GB Fiber NIC
Intel 82579LM Gigabit NIC
Intel 82579V Gigabit Network Connection
Intel 361T Gigabit NIC
Intel LOM
Intel I210 Desktop Adapter
Intel(R) Ethernet Connection (2) I218-LM

 

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‎02-07-2020 07:12 AM

HP Recommended

Hi, @Lrd-L 

 

The hardware ID you posted decodes to an Intel 82578DM Gigabit Network adapter.

 

Use the latest driver for that directly from Intel.

 

https://downloadcenter.intel.com/download/18713/Ethernet-Intel-Network-Adapter-Driver-for-Windows-7-

 

The W7 x64 is the first one at the top left side of the webpage.

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‎02-08-2020 05:52 AM

HP Recommended
Thank your solution to my Error (code 28) worked perfectly.
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‎02-08-2020 07:05 AM

HP Recommended

You're very welcome.

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