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‎02-01-2023 07:00 PM

HP Recommended
Product: Victus by HP 15L Gaming Desktop PC TG02-0000i RCTO Base Model
Operating System: Microsoft Windows 11

Unsure why my internet is running so slow on my new PC. I'd run an Ethernet cable but my apartment has no router / coax cable I could hook an adapter up to. I think I should use an antenna but I wanted to ask if anyone else has issues with this particular PC with this spec, Realtek Wi-Fi 6 (2x2) and Bluetooth® 5.2 combo (Supporting Gigabit data rate)

Category:
4 REPLIES 4

‎02-01-2023 11:26 PM

HP Recommended

@SlimZer0 

 

Do you know which type of connection at your department and roughly how many users connect to the network ?

 

Regards.

BH
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‎02-02-2023 12:28 AM

HP Recommended

It's shared between a few families but I often get 100mbs downloads on my Xbox series x so I'm unsure what to do about the PC speed

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‎02-02-2023 07:18 AM

HP Recommended

Hi, @SlimZer0 

 

There is a newer Wi-Fi driver available than what HP has on your PC's support page, so the only suggestion I can offer would be to update the Realtek Wi-Fi driver to the latest version and see if that helps any.

 

https://ftp.hp.com/pub/softpaq/sp142501-143000/sp142614.exe 

 

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‎02-05-2023 10:30 PM

HP Recommended

Not really a significant change downloading the new drivers. Unsure what to do. I'm aware of wireless wifi antennas but this case doesn't have the usually plug in on the back so I'd have to use a USB antenna but I'm not sure which are suitable.

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