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RobJenk
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Extremely slow initial connection to WiFi with a HD transplanted from a HP laptop to an Acer

HP Recommended
Pavilion
Microsoft Windows 7 (64-bit)

I bought a HP Pavillion Entertainment Centre laptop about 12 years ago and was very happy with it. But eventually the computer became decrepit (not least, I think, because of a failed upgrade to Windows 10). A technical shop transplanted the HD to an Acer Aspire laptop and this worked well for three or four years. The only problem has been that the initial connection to WiFi has never been as good as it used to be in the Pavillion. And this has gradually been becoming slower. Once connected, things aren't too bad. But why is the initial connection so slow? Five or six minutes, in fact.

Thanks for any input.

 

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Riddle_Decipher
HP Support Agent
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@RobJenk Greetings from the HP Community!

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution: 

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

There are a few reasons why the internet performance is initially slow, and here's all the reasons, including fixes to resolve the issue once and for all:

 

Step 1: Detecting and removing spyware and adware

If the computer becomes slow after connecting to the Internet, or your home page changes to a page you do not want, or unwanted desktop links display, or advertising windows pop up repeatedly, then the computer probably has spyware or adware installed. Spyware and adware can be very difficult to remove manually. For more information about spyware and how to remove spyware from the computer, go to Computer Might Be Infected by a Virus or Malware (Windows 10, 😎.

 

Step 2: Scanning for and removing viruses

Many viruses use an Internet connection when a browser window is opened and can cause the computer to slow down or stop responding. For more information about how to scan and remove viruses, go to Computer Might Be Infected by a Virus or Malware (Windows 10, 😎.

NOTE: 

After scanning and removing spyware and viruses, run Windows Update to update your computer.

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE & SKIP TO STEP 3 ONWARD

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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