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Dear HP,

I am getting kicked from matches in the game fortnite and i cant play, can you help me? i tried every step, but sadly nothing solved it. Maybe a hardware id change is needed.

Sincerly,
Abdul

1 REPLY 1
HP Recommended

Hi @Aspect1 

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

It sounds like you're facing issues with getting kicked from Fortnite matches, potentially related to VPN use. However, this issue is not directly related to your HP hardware. Here are a few general suggestions you can try to resolve the problem:

Check VPN Compatibility: Some games, including Fortnite, may kick players using VPNs. You could try playing without a VPN or switching to a VPN that is known to work with Fortnite.

Network Settings: Ensure your network settings are optimized for gaming. This includes checking firewall settings and ensuring Fortnite has the necessary permissions.

Hardware ID Change: While changing hardware IDs (e.g., MAC address) can be complex and is typically not recommended unless necessary, you could attempt to spoof your MAC address if you believe the issue is hardware-related.

Clear Cache and Reinstall the Game: Sometimes clearing cache, especially on platforms like Windows or consoles, or reinstalling the game can help resolve connection issues.

Contact Epic Games Support: If you’ve tried multiple steps without success, reaching out to Epic Games support for assistance might be helpful. They may be able to investigate your account and pinpoint the issue.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

Rachel571

HP Support

 

.
Sneha_01- HP support
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