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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Wireless and Networking
- Frequent disconnection of wifi network in windows 11

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04-05-2025 08:43 AM
Hi @Karthik910,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to help you.
I understand your HP Victus 15 laptop is experiencing Wi-Fi disconnections and fluctuating speeds. Here are a few steps to troubleshoot and fix the issue:
Firstly, Check the Network Adapter in Device Manager-
1. Press Windows + X and select “Device Manager.”
2. Expand the “Network adapters” section.
3. Look for the Wi-Fi adapter (usually named “Realtek RTL8821 CE 802.11ac PCIe adapter”).
It might be a driver issue if it’s missing or has an exclamation mark.
Secondly, Update the Network Adapter Driver-
1. Right-click on the Wi-Fi adapter and choose “Update driver.”
2. Select “Search automatically for updated driver software.”
3. Follow the on-screen instructions to update the driver.
Also, Reset Network Settings-
1. Open Settings (press Windows + I).
2. Click on Network & Internet.
3. Go to the Advanced Network settings tab.
4. Under More Settings, click Network Reset and follow the prompts.
5. Restart the laptop after the reset.
For more help, please try the steps shared on the HP Website.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
VikramTheGreat
HP Support
04-08-2025 02:08 AM
Hi @Karthik910,
I hope this message finds you well. I wanted to follow up on the technical issue that we discussed earlier and confirm that it has been successfully resolved.
If you encounter any further issues or have any additional questions, please do not hesitate to reach out to us. We are here to assist you and provide any necessary support.
I will be archiving this case for now, however, you can respond to the same thread to continue the conversation.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Take care and have a great day ahead!
VikramTheGreat
HP Support