Fresh Windows 7 Install Several Drivers Missing

[Casey1738]

Hardware IDs:

Ethernet Controller:

PCI\VEN_10EC&DEV_8168&SUBSYS_198E103C&REV_0C

PCI\VEN_10EC&DEV_8168&SUBSYS_198E103C

PCI\VEN_10EC&DEV_8168&CC_020000

PCI\VEN_10EC&DEV_8168&CC_0200

PCI Simple Communications Controller:

PCI\VEN_8086&DEV_8C3A&SUBSYS_198E103C&REV_04

PCI\VEN_8086&DEV_8C3A&SUBSYS_198E103C

PCI\VEN_8086&DEV_8C3A&CC_078000

PCI\VEN_8086&DEV_8C3A&CC_0780

SM Bus Controller:

PCI\VEN_8086&DEV_8C22&SUBSYS_198E103C&REV_04

PCI\VEN_8086&DEV_8C22&SUBSYS_198E103C

PCI\VEN_8086&DEV_8C22&CC_0C0500

PCI\VEN_8086&DEV_8C22&CC_0C05

Universal Serial Bus (USB) Controller:

PCI\VEN_8086&DEV_8C31&SUBSYS_198E103C&REV_04

PCI\VEN_8086&DEV_8C31&SUBSYS_198E103C

PCI\VEN_8086&DEV_8C31&CC_0C0300

PCI\VEN_8086&DEV_8C31&CC_0C03

[Paul_Tikkanen · Accepted solution]

Hi:

Below are the links to the drivers you need:

Install this driver first and restart the PC.  That will install the SMBus controller.

Intel Chipset Support

https://ftp.hp.com/pub/softpaq/sp62001-62500/sp62139.exe

This driver will install the ethernet controller:

Realtek Ethernet Controller Drivers_Win7x64 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69909.exe

This driver will install the PCI Simple Communications Controller:

Intel Management Engine Driver

https://ftp.hp.com/pub/softpaq/sp84001-84500/sp84442.exe

This driver will install the Universal Serial Bus (USB) Controller:

Intel USB 3.0 eXtensible Host Controller Driver

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72828.exe 

[Casey1738]

Thank you so much for your reply. The ethernet controller seems to be acting up however. It's giving me the following error in troubleshooting:

Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding

Also, IPv6 Connectivity: No Internet access

[Paul_Tikkanen]

You're very welcome.

The only suggestion i can offer would be to try the W7 ethernet driver directly from the Realtek website.

Download, unzip and run the setup application from the W7 driver at the link below.

Realtek PCI GBE Ethernet Family Controller Software - REALTEK

If that doesn't work, please start a new discussion on troubleshooting why the ethernet adapter is not working as I have zero experience with that.

Every one of my devices are on Wi-Fi.

[Casey1738]

Sounds good to me, thank you!

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.