HP 710 Wireless Keyboard and Mouse Combo

[BrianCNC]

The wheel on my mouse isn't working anymore.  How do I order a replacement HP 710 Keyboard and Mouse Combo?  They did not come with a dongle...will I have to order a combo with one now?

[Sneha_01]

Hi @BrianCNC,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

They can help you with the unit repair or part replacement.

I request you talk to HP Phone Support and they will help you to sort it out as it requires advance support or repair.

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

I hope this helps.

Take care and have a good day.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Rachel571

HP Support