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- HP 935 Creator Wireless Mouse not scrolling correctly

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01-12-2023 12:08 PM
Hi there I have a HP 935 Creator Wireless Mouse that has scrolled correctly up until recently. When I roll the scroll wheel slowly, it works just fine, but when I flick it quickly it barely moves, or doesn't scroll at all.
Any idea what I can do to fix it?
I'm using an HP Z2 Mini G4 workstation with Windows 10 Enterprise, version 21H2.
Thanks,
Joel
01-30-2023 02:41 AM
Hi @Jolt86,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I see that you are facing issues with HP 935 Creator Wireless Mouse.
Kindly refer to the steps on this link and let me know if that fixes the issue.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I hope this helps.
Take care and have a good day.
Treeko
HP Support
I am an HP Employee