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Locked

‎08-11-2022 08:14 PM

HP Recommended
Operating System: Microsoft Windows Server 2012 and older

I cannot access documents on my server from the main Drive. The  message is as follows

 

Restoring Network Connections

 

An error occurred while reconnecting W to \\ Desktop\ xx admin

Microsoft Windows network. The local device name is already in use

The connection has not been restored

 

Can anyone help me figure out what is wrong. I have excellent Wi Fi connection. It was working 2 days ago

 

Category:
1 REPLY 1

‎08-13-2022 04:16 PM

HP Recommended

Hello @IyEv_29_15 

Sorry to hear that you are having problems ... I would like to help you.

Before you do anything else please ...

 

(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)

https://support.hp.com/us-en/document/c04499777

See how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM

 

(2) Please report your results

 

Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
Test Your HP Computer Hardware Using HP PC Hardware Diagnostics UEFI | HP Computers | HP Support
youtube.com/watch?v=14GKIpGPNRM
This video shows how to test your HP computer hardware using HP PC Hardware Diagnostics UEFI. If you suspect that your computer has hardware issues, follow the steps in this video to isolate and identify them using the HP PC Diagnostics UEFI. Chapters: 00:00 Introduction 00:18 Download and install
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