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‎11-04-2022 11:32 AM

HP Recommended
Product: HP ENVY Desktop TE01-2250xt CTO
Operating System: Microsoft Windows 11

HP ENVY Desktop PC TE01-2000i 1K4F1AV LOSES WIFI CONNECTIVITY

I have done everything I can find on the message board short of replacing the network adapter.  What I cannot find is an “accepted solution”­­.  IS THERE A SOLUTION?

This has been an issue since I bout the PC.  Of course, I have about 10 days left on the warranty and have had enough. 

OS Microsoft Windows 11 Home Version 10.0.22000 Build 22000

BIOS Version/Date AMI F.11, 3/2/2022    SMBIOS Version               3.3

Realtek RTL8822CE 802.11ac PCIe Adapter Driver 2024.0.10.225 Dated 10/22/2021

Category:
2 REPLIES 2

‎11-04-2022 05:06 PM

HP Recommended

@slwm 

 

Please download and install

 

              https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136688.exe

 

Hope this helps

 

Regards.

BH
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‎11-07-2022 07:37 AM

HP Recommended

It did not stop the problem but I does allow me to "re find" the network adapter without doing a restart which can be helpful.  I do not have to close everything and start over.  Still frustrated as ever.

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