HP Envy Desktop Continually Drops Internet Connection

[DBaxter]

Recently changed to Starlink for internet access with Eero WiFi Mesh installed. Once up and running my HP ENVY Desktop continually drops its' internet connection. I have already checked for an updated NIC driver and even loaded an older driver, but every time I re-connect it drops after a few minutes. I have even restarted and checked for updates the Eero extender it connects to. Should be noted that a Dell Desktop, Dell Laptop and Acer laptop hold their connection using this same Eero extender and also reach back to a Synology NAS without issue. Tried everything I can find online to remedy the problem but no luck. Anyone else had/seen this problem or have a ny suggestions? Appreciate any help. THANK YOU   

[Hawks_Eye]

Hi @DBaxter 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

Commendable diagnosis, superb troubleshooting, and splendid description of the issue before posting. Hats off to you on that score. 😊 

If your HP ENVY Desktop PC TE01-3000i continually drops its internet connection or experiences an unstable wireless connection, this issue can be resolved by updating the wireless LAN drivers. 

Follow these steps to fix this issue:

To resolve this issue, you need to download and install the updated Realtek RTL8xxx Wireless LAN Drivers.

Download the Driver:

• Realtek RTL8xxx Wireless LAN Drivers Version: 1.0.0.224

Install the Driver:

• Run the downloaded executable file and follow the on-screen instructions to update the drivers.

Checking for Other Driver Updates

A more recent version of this software may be available. It is recommended to check for updated drivers and software for your computer at the official HP website: HP Drivers and Software

Additional Information

For more detailed instructions and information, you can refer to the official HP support document:

• HP ENVY Desktop PCs, Pavilion Desktop PCs - Wireless Connection Is Unstable

By following the steps provided, you should be able to fix the unstable wireless connection issue on your HP ENVY Desktop PC TE01-3000i.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye