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11-09-2017 12:11 PM
I have Suddenlink cable internet service (400mbps download). A Suddenlink tech visited my home this morning and confirmed that I am getting 400mbps+ at the Netgear modem. However, when I connect the laptop to the modem via ethernet cable, I am only able to get download speeds of about 100mpbs when I test the speed via Speedtest.net.
Is the network adapter in the laptop speed-limited in some fashion? What other possibilities are there for the loss of speed when direct-connected? What are possible solutions??
Thanks in advance for any help provided.
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Accepted Solutions
11-09-2017 05:56 PM
@BWare1947 wrote:Is there any way to swap out the 10/100 NIC for s 10/100/1000 NIC?
Hi,
Sorry no, the NIC port is soldered to the motherboard. I'm actually using
https://www.anker.com/products/variant/Aluminum-3-Port-USB-3.0-and-Ethernet-Hub/A7514041
I've got 2 more USB 3.0 ports.
Regards.
***
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11-09-2017 02:51 PM
Your machine is a CTO machine, it can have one of the following options
- Intel Dual Band Wireless-AC 7265 802.11 ac 2×2 WiFi + Bluetooth® 4.2 Combo Adapter (non-vPro)
- Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter
The following document shows speed of the Intel AC 7265 IN THEORY
We will never get to theory speed.
>>> What other possibilities are there for the loss of speed when direct-connected?
Your machine only has Integrated 10/100 network interface card (NIC) . This explains where numer 100 comes from.
Regards.
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11-09-2017 04:53 PM
1. The Intel Wireless adapter is the AC 7265--but that has nothing to do with my problem when I'm connected to the modem via ethernet cable.
2. I thought the ENVY 17T has an Integrated10/100/1000 NIC, in which case it should be able to handle the 400mbps speed being delivered at the modem.
Any other thoughts or ideas?
11-09-2017 05:56 PM
@BWare1947 wrote:Is there any way to swap out the 10/100 NIC for s 10/100/1000 NIC?
Hi,
Sorry no, the NIC port is soldered to the motherboard. I'm actually using
https://www.anker.com/products/variant/Aluminum-3-Port-USB-3.0-and-Ethernet-Hub/A7514041
I've got 2 more USB 3.0 ports.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.