• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-04-2022 10:05 AM

HP Recommended
Product: HP Envy x360 Win 10

Currently on my phone because my Laptop is stuck in Airplane mode with no internet access.

 

Problem: HP Envy x360 running Windows 11 Home (64-bit) stuck in Airplane mode. Tried to toggle it off in Settings but the options to select the Airplane Mode slider is 'greyed out'. I tried to use various commands such as 'fn + f5' but no luck. I also followed the directions on one of the answers here to uninstall the drivers under Device Manage -> Network Adapters and uninstalled all the Drivers and Restarted my laptop. Then tried to toggle off Airplane Mode with no luck. I cannot access http://hp.care/2toQrBj to solve further because I have no online access. What is going on here?! How is this solvable without losing all my data?

Category:
2 people had the same question
4 REPLIES 4

‎03-04-2022 10:46 AM

HP Recommended

@binsyte -- on your computer's screen, can you "click" somewhere near the bottom-right corner, to pop-up some icons, including "Airplane mode" and "night light"?  Does clicking that "airplane mode" have any effect?

Was this reply helpful? Yes No

‎03-04-2022 11:16 AM

HP Recommended

That doesn't work either. I definitely thought of that first.

1 person found this reply helpful
Was this reply helpful? Yes No

‎03-04-2022 11:17 AM

HP Recommended

The Airplane mode toggle is stuck in the 'off' position in settings but on the bottom right of the screen in selecting the quick menu, it shows that it is on...

Was this reply helpful? Yes No

‎03-04-2022 01:11 PM

HP Recommended

@binsyte --  on the bottom right of the screen in selecting the quick menu, it shows that it is on

 

So, what happens if you "click" to "land" your airplane?   🙂

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.