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‎08-30-2024 04:53 AM

HP Recommended

We just purchased a new HP Envy X360 laptop and cannot get past the wifi “Let’s connect you to a network” screen to set it up. It states wifi turned off and only options are to connect manually and then 1 hour, 1 day, etc. when any other option is chosen the next button does not light up. I have tried to restart it, etc. the wifi is working in our house and on other devices.  I looked up all the troubleshooting options and cannot locate anything. Please help! 

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1 REPLY 1

‎08-30-2024 07:08 AM

HP Recommended

What I suggest you do is to set up a local account so you can finish setting up W11 and from there you may be able to figure out why the Wi-Fi is turned off.

 

It may be that the Wi-Fi driver isn't installed.

 

Here's how to bypass the requirement to connect to a network in order to set up W11:

 

How to bypass internet connection to install Windows 11 - Pureinfotech

 

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