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Locked

‎12-20-2023 03:54 PM

HP Recommended
Product: HP Omen 45L
Operating System: Microsoft Windows 11

Omen 45L Desktop System:

Processor: 12th Gen Intel(R) i9-12900k 3.20 GHz

RAM: 33 GB

Intel WiFi Card Model: AX201NGW


I have owned this desktop for a little over a year now without any issues until this morning. I was unable to connect to any WiFi and the ability to choose was completely gone. I have gone through many different methods of troubleshooting however nothing has worked. The system no longer recognizes the driver as even after deleting it and restarting the computer, the driver is still gone. I have tried to reinstall the latest drivers however none of them have appeared in device manager. I updated the BIOS to no avail. I decided to reset the computer and still nothing has changed. Could this still be a software issue or should I start considering hardware issues? 

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my testing
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