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11-09-2019 01:26 PM
My All-in-one is not detecting my 5g network. Purchased a D-link AC600 MU-Mimo wi-fi adapter which should now detect the 5G network however it doesn't. The realtek adapter has been disabled. Any ideas?
11-09-2019 01:33 PM
Yes, I agree that it should be connecting to the 5.0 GHz wifi band.
What hardware revision is it?
You may need to update the wifi driver from the support page.
11-09-2019 01:52 PM
It shouldn't matter if you had disabled onboard Realtek wifi adapter or not.
There is no reason to disable it though.
You can connect using the USB adapter and set it to always connect to that adapter.
I'm baffled as to why the 5.0 GHz wifi radio isn't working.
11-10-2019 05:08 PM
The only other thing I can think of is to try a different 5GHz channel on your router. Maybe for some reason the adapter is not looking on the channel it's currently on. You should be able to change the channel from a drop down menu once you log into the web interface on your router.
Otherwise, I'd say it's faulty. USB wifi adapters aren't complicated and should be virtually plug 'n play.