HP Pavilion All-in-One keeps disconnecting from WiFi network

[CMLWI]

My wifi seems to drop off for no apparent reason and is difficult  connect to at times. Have run diagnostic checks and it initially indicated a requirement for an update to the network adaptor driver.  I have confirmed that all updates are in place and restarted to no avail as the problem continues.  Grateful for any assistance.  The wifi remains available to all other devices and does not drop off.

[ub6424]

Hello @CMLWI 

Please tell me the full product name and product number (p/n) of your notebook. You will find this information on the back of your notebook printed in small letters.

best regards

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[CMLWI]

Hi Ub6424, Thanks for the quick response.  It is a HP Pavilion All in One 27-xa00036na.  The product Number is 7GU45EA#ABU.

Regards CMLWI

[ub6424 · Accepted solution]

Hello @CMLWI 

(1) Update BIOS

HP Consumer Desktop PC BIOS Update (ROM Family SSID 84F0)

F.43 Rev.A

8.9 MB

Apr 13, 2022

Download

(2) Update wifi

Realtek RTL8xxx Wireless LAN Drivers

2024.0.10.214 Rev.S

13.0 MB

Jun 15, 2020

Download

(3) Reboot and test again ...

best regards

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[CMLWI]

Hi Ub6424, 

Tried to update bios download however it indicated I had a newer version. Downloaded the Realtek driver and rebooted and then seemed to have a problem connecting with the BT router. Router reset and back on line again however unable to say whether fixed on the long term but thank you for your assistance. If it is acceptable I will indicate some resolution and wait to see if the problem arises again.

Regards

CMLWI

[ub6424]

Hello @CMLWI 

It was a great pleasure to help you ✅

Change Power Saving Settings from Sleep to Hibernate ! ! !

best regards

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[Paul_Tikkanen]

Hi, @CMLWI 

If you continue to have problems with the Realtek RTL8822 AC wifi adapter, there is a considerably newer driver you can install than 2024.0.10.214:

This one...

2024.0.10.226   12/24/2021

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136987.exe 

[CMLWI]

Hi Paul

Many thanks 

Regards @CMLWI

[Paul_Tikkanen]

You're very welcome.