HP ProOne 245 g10 WiFi issues

[wasaf]

After reinstalling the HP ProOne 245 G10 to Windows 10, WiFi module seems to be not working. Drivers from official support page are installed, however device manager still shows "Unknown Device" and "No compatible drivers for this device". Unpacking the driver executable and directly pointing to the .inf file is not helping either.

From what I've learned roaming around the internet: no one has had this issue before. 

What I know about the device:

Device id: 10ec:b851

Device name: Realtek RTL8851BE

[Paul_Tikkanen]

The only suggestion I can offer would be to try the latest driver HP has for that model Wi-Fi adapter.

6101.19.124.0 

https://ftp.hp.com/pub/softpaq/sp155501-156000/sp155596.exe

Since you posted an incomplete hardware ID, I cannot verify that this driver supports your specific Wi-Fi card's ID.

Searching by the 'b851'shows me too many devices.

;;Realtek demoboard
%RTL8851be.DeviceDesc% = RTL8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_B85110EC
;; temp key with wrong ID to prevent persistent BSOD in the beginning PCI\VEN_10EC&DEV_B851&SUBSYS_B85110EC

%HP8851be.DeviceDesc% = HP8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_88E7103C

%RTL8851be.DeviceDesc% = ASUS8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_61101A3B
%RTL8851be.DeviceDesc% = ASUS8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_61111A3B ;;Azurewave
%RTL8851be.DeviceDesc% = ASUS8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_E100105B

%RTL8851be.DeviceDesc% = RTL8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_B01610EC

%RTL8851be.DeviceDesc% = RTL8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_B01710EC
;; For ACER Stop

%RTL8851be.DeviceDesc% = DELL8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_B01510EC
;; For DELL Stop

%RTL8851be.DeviceDesc% = RTL8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_61121A3B ;;TPLINK

[wasaf]

Hello,

Thank you for your suggestion. 

1. driver in the link you've provided didn't help.

2. here's the full hardware ID: PCI\VEN_10EC&DEV_B851&SUBSYS_88E7103C&REV_00

[Paul_Tikkanen]

You're very welcome.

You can see that the hardware ID you posted is supported by the driver so if manually installing it by selecting the 'Let me pick from a list of device drivers on my computer didn't work either, unfortunately, I don't have any other suggestions for you to try because the driver should have worked.

%HP8851be.DeviceDesc% = HP8851be.ndi, PCI\VEN_10EC&DEV_B851&SUBSYS_88E7103C, is your specific Wi-Fi adapter's ID which matches the third line in the partial copy and paste of the driver setup information file I posted yesterday.

[wasaf]

thanks for the suggestions, unfortunately sp155596 is not it either.

I've, once again, tried to manually point to the .inf file but no luck.