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‎10-22-2020 04:42 AM - edited ‎10-22-2020 04:43 AM

HP Recommended

Hi . I have a problem with my Wireless Keyboard. The keyboard is the  HP Wireless Keyboard K2500 and I have lost the USB Receiver to connect it to my PC. Is there a way of buying a new USB Receiver or can they not be purchased separately. 

 

Any help would be appreciated.

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-25-2020 03:07 PM

HP Recommended

@Livvy14 I'm afraid the USB receiver is designed to work only with the keyboard it was shipped with, hence if you've lost the USB receiver, you'll need to buy a new keyboard that comes with its own receiver.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

View solution in original post

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1 REPLY 1

‎10-25-2020 03:07 PM

HP Recommended

@Livvy14 I'm afraid the USB receiver is designed to work only with the keyboard it was shipped with, hence if you've lost the USB receiver, you'll need to buy a new keyboard that comes with its own receiver.

 

P.S: Welcome to HP Community 😉

 

I hope that answers your query,  

If it did, simply select "Accept as solution", to help the community grow, 

And if you wish to thank us for our efforts, click on the thumbs up for kudos.

Have a great day ahead.

Riddle_Decipher
I am an HP Employee

Was this reply helpful? Yes No
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