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Solved!
HP update installed updates and now I can't connect using Ethernet nor wi-if
11-12-2016 11:53 AM

HP update ran today and installed HP Sure Connect, Realtek Card Reader, Realtek Audio Driver
Now I can't connect using with Ethernet nor Wi-if but my iPad connects via the same wi-if network.
help, please
Solved! Go to Solution.
Accepted Solutions
11-14-2016 11:49 AM

OK, well I have now established (by means of uninstalling all software that was updated from the 12th onwards, one piece at a time) that the culprit was Cyberlink Power Media Player 14.
Having removed that, all is well (and yes, I have created a Restore point).
11-13-2016 09:35 AM

Unfortunately, dumbo here didn't realise that in Windows 10 the default is for System Restore to be switched off, so that's not an option.
i have now managed to get Outlook sending and receiving email, bit neither Edge nor Chrome can connect to any site.
going through the list of software updates installed yesterday, I have
Intel Wireless Bluetooth
Realtek High Definition Audio Driver
Realtek Card Reader
Dropbox
are any of these likely to be the culprit?
11-14-2016 11:49 AM

OK, well I have now established (by means of uninstalling all software that was updated from the 12th onwards, one piece at a time) that the culprit was Cyberlink Power Media Player 14.
Having removed that, all is well (and yes, I have created a Restore point).

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