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HP wireless keyboard Model :CK-440G, not accepting new battery. A powerful battery cell needed?
I replaced 4 new Batteries, red light blinks at the top of the keyboard, it works for 2-3 seconds and then stops.

pls assist...

1 REPLY 1
HP Recommended

Hi @LALITPANDEY,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you.

 

It sounds like you are experiencing issues with your HP wireless keyboard model CK-440G despite replacing the batteries. Here are some troubleshooting steps you can try.

 

  • Check Battery Polarity: Make sure you have inserted the batteries correctly with the correct polarity (+ and -) matching the markings inside the battery compartment.
  • Quality Batteries: Ensure you are using fresh, high-quality batteries. Low-quality or expired batteries may not provide enough power to the keyboard.
  • Battery Contact Cleaning: The battery contacts inside the keyboard and on the batteries may be dirty or corroded. Carefully clean both the battery contacts on the keyboard and the batteries using a soft, dry cloth or a cotton swab with a small amount of rubbing alcohol.
  • Pairing: Wireless keyboards often require pairing with the receiver. Check your keyboard's manual for instructions on how to do this. Usually, it involves pressing a specific key combination on the keyboard and receiver.
  • Interference: Ensure there are no sources of interference nearby, such as other wireless devices or electronic equipment, which could disrupt the keyboard's signal.
  • Range: Make sure you are within the effective range of the wireless receiver. Sometimes, moving closer to the receiver can help establish a better connection.
  • Firmware Update: Check if there is a firmware update available for your keyboard. Updating the firmware can sometimes resolve connectivity issues.
  • Receiver Connection: Verify that the wireless receiver is properly connected to the computer's USB port. Try connecting it to a different USB port to see if that makes a difference.
  • Test on Another Computer: If possible, test the keyboard on another computer to determine if the issue is specific to your computer.
  • Keyboard Replacement: If none of the above steps work and your keyboard is still not functioning correctly, there may be a hardware issue with the keyboard itself. 

 

In most cases, you don't need to use a more powerful battery cell unless the keyboard's manual specifically recommends it. Using the correct type of batteries and ensuring they are inserted properly should be sufficient for normal operation.

 

I hope this helps. 
 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.