Hi, I purchased a wireless mouse and keyboard combo from a local store 'Model: CS10'. unfortunatel

[0SHIVAM]

Hi,

I purchased a wireless mouse and keyboard combo from a local store 'Model: CS10'.

unfortunately i lost the USB dongle alone, and now both the wireless mouse and keyboard seem to be useless as other dongles wont work.

Wanted to know, if HP gives only the model specific USB dongle or i have to buy the complete set all over again just for a missing dongle?

[A_Gayathri]

Hi @0SHIVAM,

Welcome to the HP Support Community

I understand you need information about the lost USB dongle alone both the wireless mouse and keyboard seem to be useless as other dongles won't work.. Not to worry I will help you to get a resolution to resolve the issue.

Please click on this link: HP Store Help 

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.