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Frances_Agape
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Solved!

Home PC do I create homegroup or network first

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BestBuy just replaced a bad disk and I am trying to set things up myself for the first time.

Hubby and I are users. Network is using our router instead of the cable modem like we used to (before this month). It seems a lot slower than it was. Hubbby used the router for his Kindle, which is all I know about that needed it.

 

I have set us both up as users on the pc.

 

What do I do next - create the  HomeGroup with us in it

OR

Create the Network and add us to it ?

 

THANK YOU ALL SO MUCH !

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sandytechy20
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@Frances_Agape

 

This is a great location to get assistance! I read your post and see that you are trying to setup the PC to the wireless network and it is slow. I would like to help you resolve this issue. 

 

However, I will need a few details to provide an accurate solution,

  • Provide the computer model number or the product number.
  • Which operating system is installed on the computer?

Reply with the result of the above-mentioned steps, for further assistance.

 

Cheers.

Sandytechy20
I am an HP Employee

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Frances_Agape
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HP Pavillion All-in-One 23-P114  running Windows 8.1

 

THANKS !

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sandytechy20
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@Frances_Agape

 

Thanks for the reply.

I understand that you want to connect your computer to the router.

 

I request you to contact your internet service provider so that they can help you in setting this up for you.

 

Cheers.

Sandytechy20
I am an HP Employee

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Frances_Agape
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Thanks.  SandyTechy, for your interest and suggestion for my problem.

 

BestBuy GeekSquad online chat person said to just bring  the pc to the store (which I thought was kind of DUMB)

 

Sorry for bothering you all. I thought the answer would be HomeGroup or Network.

 

Your HP Boards have always been very helpful when I've searched 

 

But, ok, I will check in with Comcast/Xfinity.

 

Thanks again,

 

Peace, Love and Blessings !

 

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Riddle_Decipher
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@Frances_Agape

Thank you for the update,

I appreciate your time and efforts, 

 

I'm glad we could contribute towards resolving the issue and finding the solution you were looking for.

Thanks for taking the time to let the community know about the solution

 

I'm sure you've been great to work with and it has been a genuine pleasure interacting with you.

I hope both you and your product works great and remain healthy for a long time 😉 

Take care now and do have a fabulous week ahead. 🙂

Riddle_Decipher
I am an HP Employee

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