• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Envy 700 PC Series
Microsoft Windows 10 (64-bit)

I need to know how to phisically activate my pc bluetood conectivity since it does not have the proper conection active, aparently.

I do open control panel and it shows as "Off" and whe I turn it on it says "BLUETOOTH NOT CONECTED"

This has been a problem since I bought my pc and so far had not been able to use such feature.

I really appreciate all kinds of help to solve this issue.

Can someone help me please?

 

Necesito apoyo en como conectar fisicamente mi sistema bluetooth, ya que parece que algun cable o sistema esta desconectado.

Cuando abro el panel de control me indica que el bluetooh esta apagado, al encenderlo me indica que esta desconectado.

Este problema lo tengo desde que compre mi equipo y por lo tanto no me ha sido posible usar esta valiosa herramienta.

Agradezco infinitamente todo el apoyo que me puedan brindar.

Mil gracias anticipiadamente.

1 REPLY 1
HP Recommended

Hi

 

Can you please use the

WinKey + R and type msinfo32 and give the SKU:    line 9 probably.

 

700 series is too general.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.