• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

How do I clear a paper jam error on my computer the printer HP Officejet 4750 will print from another computer but not from this computer when I go to the computer from control panel the query show 7 entries and says there is a paper jam on my printer there is no paper jam and I can print from another network computer how can I fix this?

1 REPLY 1
HP Recommended

I suspect you need to clear the print queue.  You should be able to do it from that control panel app.  If not, then look for a printer icon on the task bar in the notification area.  "HP toolbox FX" is not the print queue so ignore that icon.

 

other ways

https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

 

with pictures

https://www.microcenter.com/tech_center/article/9796/how-to-manually-clear-the-print-queue-in-window....

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.