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HP Recommended

How do I clear a paper jam error on my computer the printer HP Officejet 4750 will print from another computer but not from this computer when I go to the computer from control panel the query show 7 entries and says there is a paper jam on my printer there is no paper jam and I can print from another network computer how can I fix this?

1 REPLY 1
HP Recommended

I suspect you need to clear the print queue.  You should be able to do it from that control panel app.  If not, then look for a printer icon on the task bar in the notification area.  "HP toolbox FX" is not the print queue so ignore that icon.

 

other ways

https://answers.microsoft.com/en-us/windows/forum/all/how-to-clear-printer-queue-in-windows-10/7e5ac...

 

with pictures

https://www.microcenter.com/tech_center/article/9796/how-to-manually-clear-the-print-queue-in-window....

 


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