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HP Recommended
HP Laptop PC 15-dw3000 (31R08AV)
Microsoft Windows 11

How do I reset my fingerprint on my HP?

1 REPLY 1
HP Recommended

Hello @GMemaw 

 

(1) Access BIOS Setup Utility using a series of key presses during the boot process.

  • Turn off the computer and wait five seconds.
  • Turn on the computer, and then immediately press the esc key repeatedly until the Startup Menu opens.
  • Press f10 to open the BIOS Setup Utility.

 

BIOS > Security: Check option [x] Fingerprint Reset on Reboot

( Text may differ slightly with different bios versions )

 

BIOS - Security - FingerprintBIOS - Security - Fingerprint

 

(2) Save BIOS settings and exit.

(3) Test if fingerprint <reset> was successful

(4) Please report your results

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