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HP Recommended
DeskJet 3700
macOS 10.12 Sierra

I purchased a wireless Deskjet 3700  printer for my work at university today and I followed the instructions; I went to 123.hp.com/setup, dowloaded HP Easy Start ('Easy'? Ha ha) and followed the instructions on there until it came to joining to a network. Whenever I tried to join the printer to the network (eduroam) something would come up saying that I can't connect to a 'WPA2 Enterprise' network or something!! What does this mean and how can I connect my macbook air to the printer please?? Thank you!

 

1 REPLY 1
HP Recommended

Hi

 

The WPA2 is the encrypted Network password that the Uni is using.

 

iOS in Apple may not support that level of enterprise encryption.

 

So to connect to the network you need the SSID, like mine is WhiffyOne and then a stinker of a password to secure it.

 

In W10 it looks like this..

 

C:\WINDOWS\system32>netsh wlan show profile name=TLos key=clear

Profile WhiffyOne on interface WiFi:
=======================================================================

Applied: All User Profile

Profile information
-------------------
    Version                : 1
    Type                   : Wireless LAN
    Name                   : WhiffyOne
    Control options        :
        Connection mode    : Connect automatically
        Network broadcast  : Connect only if this network is broadcasting
        AutoSwitch         : Do not switch to other networks
        MAC Randomization  : Disabled

Connectivity settings
---------------------
    Number of SSIDs        : 1
    SSID name              : "WhiffyOne"
    Network type           : Infrastructure
    Radio type             : [ Any Radio Type ]
    Vendor extension          : Not present

Security settings
-----------------
    Authentication         : WPA2-Personal
    Cipher                 : CCMP
    Authentication         : WPA2-Personal
    Cipher                 : GCMP
    Security key           : Present
    Key Content            : AstinkerofA

Cost settings
-------------
    Cost                   : Unrestricted
    Congested              : No
    Approaching Data Limit : No
    Over Data Limit        : No
    Roaming                : No
    Cost Source            : Default


The info there may give you some food for thought.









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