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‎08-09-2017 02:25 PM

HP Recommended
Product: Officejet 6500A Plus
Operating System: Microsoft Windows 7 (32-bit)

Installing printer as wireless. have done dozens before and have NEVER been asked to

provide "WPAsecurity passphrase".  How do I find that for my Wi-Fi ?

 

Soapy

14 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-09-2017 02:34 PM

HP Recommended

Hi,

 

Please log on to your wifi router, the security key of your network is in it. You can use a computer which is connecting to your router to setup, printer can get information from your computer, no need to enter key on its tiny screen.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3

‎08-09-2017 02:34 PM

HP Recommended

Hi,

 

Please log on to your wifi router, the security key of your network is in it. You can use a computer which is connecting to your router to setup, printer can get information from your computer, no need to enter key on its tiny screen.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎08-10-2017 06:47 AM

HP Recommended

Thanks for your help. You provided information that AT&T Technical Help offered to do for

a yearly subscription of $180 or (Big deal) a one time charge of $49.

 

I did 'poke around' , but found a lot of pages full of abbrevations and numbers that I didn't

understand. I will go back and keep trying. I don't know why HP made it so hard to connect

to my Wi-Fi. In all the dozens of printers I have installed before I was never asked for the "WPA

security passphrase".

 

You said that I could use my computer screen instead of the small screen on the printer.

How do I open that up?

 

You help is IMMENSLY appreciated.  Thank you

 

Soapy 1928

Was this reply helpful? Yes No

‎10-25-2023 08:08 AM

HP Recommended

Hi community!

The following links may also help you:

 

HP Printers - 'Invalid Passphrase' 

 

Find the wireless network password or PIN to connect an HP printer

 

SofiaML
HP Support Community

I work on behalf of HP.
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