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HP Recommended
Probook 4530s
Microsoft Windows 10 (64-bit)

Hollo does windows 8.1 ,8 or 7 drivers work on windows 10 hp probook 4530s finger print, camera  wifi bluetooth if not how to get same thank 

Fsb
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

The latest fingerprint driver from your notebook's support page should work.

 

For the webcam, the only suggestion I can offer would be to try the W10 universal webcam driver from the newer Probook 4540s.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe

 

If the wifi and bluetooth aren't working, then there is nothing you can do but to go back to running a supported operating system.

 

 

View solution in original post

9 REPLIES 9
HP Recommended

Hi:

 

The latest fingerprint driver from your notebook's support page should work.

 

For the webcam, the only suggestion I can offer would be to try the W10 universal webcam driver from the newer Probook 4540s.

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71853.exe

 

If the wifi and bluetooth aren't working, then there is nothing you can do but to go back to running a supported operating system.

 

 

HP Recommended

Thnks a lot i had to install windows 8.1 wifi,Bluetooth, webcam works now but still can't get the fingerprint sensor to even show on the pc

Fsb
HP Recommended

You're very welcome.

 

Are there any unknown devices showing up in the device manager?

 

One of those would probably be the fingerprint sensor needing a driver.

 

If there are no unknown devices showing up in the device manager, there must be some kind of hardware problem with the sensor.

HP Recommended

I got 1 unknown device showing on device manager 

Fsb
HP Recommended

Please post the hardware ID for the unknown device, so I can figure out what driver it needs.

 

Use this guide for how to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

HP Recommended

USB\VID_138A&PID_003C\003002AA2B8A

Fsb
HP Recommended

Hi:

 

That is the fingerprint sensor that needs a driver.

 

Here is the driver...

 

https://ftp.hp.com/pub/softpaq/sp59501-60000/sp59624.exe

 

If the auto install method doesn't work, try manually installing the driver as follows...

 

Go to the device manager.  Click on the Unknown USB\VID_138A&PID_003C needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option, and browse to the driver folder that was created when you ran the file.

 

That folder will be located in C:\SWSetup\sp59624

 

Make sure the Include Subfolders box is checked and the driver should install.

 

Then restart the PC.

 

If you want to use the fingerprint sensor to log into Windows, then install this W10 security manager software...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

HP Recommended

Working super good thnks a lot but i had to down grade again to windows 7 ultimate now i wonder if i upgrade/update windows to 8.1 or 10 will all drivers work or need to install thm again

Fsb
HP Recommended

You're very welcome.

 

Yes, if you upgrade back to W8.1 or W10, you will most likely need to reinstall those drivers, and since your notebook is not supported for W10, some of the devices that are working now, may not work on W10.

 

Everything should work since I see W8.1 drivers listed on the support page, but you will probably have to reinstall some of the drivers.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.