I am facing issue that wifi network is not being properly connected.

[RK211]

 

[Hawks_Eye]

Hi @RK211 

Welcome to the HP Support Community! 

  

Thanks for posting your query! We're here to help you get back up and running.

To help us get started on resolving your issue, could you please share your HP unit's serial number or product number with us via private message? 

Need help finding your product number? We've got you covered! Check out this handy guide:  

https://support.hp.com/in-en/document/ish_2039298-1862169-16 

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile name. 

Now, let's dive into the issue! Could you please elaborate on what's happening with your device? The more details you provide, the better we'll understand the problem and the faster we can resolve it! 

We're looking forward to helping you get back up and running! 

Regards, 

Hawks_Eye

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

[omkar2305]

HP 15 pavilion is my laptop and when am connect TP-LINK USB type C to rj45 Gigabyte Ethernet device to my laptop after that device is not working if i want to make any changes please tell mi 

[Garp_senchau]

@omkar2305, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

Could you let me know the following?

Do lights blink on the adapter when you plug in the Ethernet cable?

Does anything show in Device Manager under “Network adapters” when it’s connected?

Does the Ethernet cable work on other devices?

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards,