I bought an HP wireless or bluetooth keyboard. There is no on or off button. How do I connect

[RONPERROTT]

I bought an HP remote keyboard, either bluetooth or wireless.     There is no on/off button on the keyboard and I can't seem to connect to my laptop.  Help?

[Garp_senchau]

@RONPERROTT, Welcome to HP Support Community,

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

If you are experiencing connectivity issues with your HP remote keyboard, here are some steps you can follow to sync the keyboard and resolve common problems:

Ensure Keyboard Sync:

• Make sure the keyboard is paired and synced with your laptop. Refer to the section "Synchronizing the Keyboard" in your user guide for detailed instructions on syncing.

Check Batteries:

• Ensure that the batteries in the keyboard are properly installed and charged. If the remote control indicator light on the keyboard doesn’t light up when you press a button, it may require new batteries.

Restart the HP Digital Entertainment Center:

• Sometimes a simple restart can resolve connectivity issues. Follow these steps to restart:
  • Click Start on the taskbar.
  • Click Turn Off Computer.
  • Click Restart.

Device Manager Check:

• Verify whether the eHome Infrared Receiver is properly detected by Windows. Follow these steps:
  • Click Start on the desktop.
  • Right-click My Computer and select Properties.
  • Click the Hardware tab, and then click Device Manager.
  • Click the plus sign (+) next to Universal Serial Bus Controllers. If the eHome Infrared Receiver is not listed, Windows is not detecting the IR receiver properly.

Disconnect and Reconnect:

• If necessary, turn off the HP Digital Entertainment Center and remove all external USB devices. Disconnect the power cord for 30 seconds, then reconnect external devices and the power cable.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,