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‎09-22-2019 11:42 AM

HP Recommended
Product: HP w185e and HP Pavilion P2 Series
Operating System: Microsoft Windows 7 (64-bit)

For my desktop: HP Pavilion p2 Series, Product  Number QP812AA#ABA.

 

For my monitor: HP w185e, Product Number XL883A.

 

I don't know what all has been done to the computer. I have a DVI-D cable and an ethernet cable. The internet I am using is Netgear.

1 person had the same question
3 REPLIES 3

‎09-24-2019 06:37 PM

HP Recommended

@SafireAWolfbane

 

Did you try with a different cable and check if it works.

Do you see any light while connecting the cable?

Do you see any red x or exclamation mark on the on ethernet on the taskbar?

 

Keep me posted.

 

Thank you for joining the HP Community.

Have a great day!

Cheers 🙂

 

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No

‎09-25-2019 06:54 PM

HP Recommended

We originally had a VGA canle but the port is broken so we switched to DVI-D. There is a red X on the internet icon on the taskbar. I don't remember if i have seen a light come on anywhere... if there is a light, i can't tell. Should i look closer for a light? Would that be more helpful?

 

Thank you so much for replying!

Was this reply helpful? Yes No

‎09-26-2019 06:53 PM

HP Recommended

@SafireAWolfbane

 

Refer to this document: https://support.hp.com/in-en/document/c01857699

 

Keep me posted.

 

Have a great day!

Cheers 🙂

Raj1788
I am an HP Employee 

Was this reply helpful? Yes No
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