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4Dahlia
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Solved!

I can't log in to computer.

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HP Envy Beats All in One PC
Microsoft Windows 10 (64-bit)

I cannot login to computer. Received message: page-fault-in-no paged-area(NTFS.sys). System attempts automatic repair

without success.

I have a HP Envy Beats All in One PC. Model: 23-n 010.

3 REPLIES 3
The_Fossette
HP Support Agent
HP Support Agent
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Hi @4Dahlia

 

Welcome to the HP Forums!

 

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

 

I reviewed your post and I understand that you are unable to boot to windows and getting an error.

 

I’d love to help!

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you to perform a system restore and check if it helps. Here is how it is done.

 

  1. Open Advanced start-up. Go to Start > Settings > Update & security > Recovery and click Restart now below Advanced start-up.
  2. Start System Restore in Safe Mode. Windows will then restart and display a Choose an option menu.

If the issue still persists, then I recommend you to perform a system recovery on the computer. Follow the steps in the below article to perform recovery.

 

http://hp.care/2nB7Wrv

 

Let me know how it goes and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

4Dahlia
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Thank you.
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The_Fossette
HP Support Agent
HP Support Agent
29,155 29,140 1,942 2,570
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Hi @4Dahlia

 

I trust the above resolves your queries. Should you have any further questions, please do not hesitate to contact me.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

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