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Locked

‎11-02-2018 01:29 PM

HP Recommended
Product: p7-1030
Operating System: Microsoft Windows 7 (64-bit)

Hi all:

 

Up to yesterday my desktop was working very well with my wifi. Unfortunately all of the sudden it stopped and now it is just showing a computer icon with a red cross on top of it. I tried to troubleshoot by myself following several online tutorials but unfortunately nothing has worked. I can tell that when I go to Network connections, the only option that shows is Local Area Connection-Network cable unplugged-Realtek PCIe GBE Family Controller. In my research I found this is the  connection through wire but I miss the wireless connection. I tried to download the drivers (LAN_allWin7_7.031_PV_RTL, sp5337) and nothing has worked. If anyone out there could please help me to restore my wifi in my desktop computer that would be awesome!

 

Thank you and I hope someone can help me!

 

Ali

1 person had the same question
1 REPLY 1

‎11-02-2018 01:41 PM

HP Recommended

@Ali85

 

Please try to download and install the following driver

 

http://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

Regards.

BH
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